Help center

How can we help?

Guides and answers for buying and selling on Hule Market.

How to sellPost a listing, fees and promotion, and tips that help you sell faster.Safety tipsMeet safely, pay safely, and spot the warning signs of a scam.Terms & conditionsThe rules for using Hule Market, and what isn’t allowed.Contact usDidn’t find your answer? Get in touch with our team.

Buying

Do I need an account to browse?

No. Anyone can search and view listings. You need an account to message sellers.

How do I contact a seller?

Open the listing and send the seller a message, or reveal their phone number if they’ve chosen to share it.

Does Hule Market handle the payment?

No — buyers and sellers agree on payment between themselves. Inspect the item before you pay, and never pay in advance to someone you haven’t met. Read our safety tips.

A listing looks suspicious. What do I do?

Use Report on the listing. Our team reviews every report and removes listings that break our rules.

Selling

How do I start selling?

Create an account, set up your seller profile, and post your first listing. Our selling guide walks you through it.

Is selling free?

Every category includes free listings. After those, a listing fee applies, paid with TeleBirr or CBE Birr. Frequent sellers can choose a professional plan instead.

Why isn’t my listing showing yet?

New listings are reviewed before they go live, and listings with an unpaid fee wait for the payment. Check the status in your dashboard under My listings.

Your account

How can I sign in?

With your email and password, with Google, or with Telegram. Inside the Hule Market app in Telegram you’re signed in automatically once your Telegram is connected.

I forgot my password

Use Forgot password on the sign-in page and we’ll email you a link to set a new one.

How do I connect Telegram?

In your seller settings, choose Connect Telegram and follow the link to our bot. You’ll get notifications there, and be signed in automatically when you open Hule Market in Telegram.